Help
Email support@pathpos.com or ring 07943 490 548. We answer from 8 to 6, Monday to Saturday.
Getting started
- Sign up with your email and a password, then tell us about your business. We email you a six-digit code to confirm it is you.
- Download the Path app on your tablet, from the App Store or Google Play.
- Sign in to the back office from any browser, open Registers and add a register. You get a service address and a pairing code.
- Type both into the app on your tablet. The code works for 24 hours.
Which tablets work?
An iPad from the 10.5-inch models up, on iPadOS 17 or later. Or an Android tablet of 11 inches or more, on Android 14 or later.
We list only what we have proved works. A printer, a scanner or a cash drawer joins the list once we have proved it on a shop’s own tablet.
What does it cost?
The first 90 days are free, and you do not need a card to start. Then it is £9.99 a POS a month plus VAT.
You pay for every POS on your Registers page on the day of the bill. Delete one to stop paying for it.
Can I take cards?
Yes, on your own card machine. Take the card on your machine, then confirm on the POS whether it went through. Your agreement and your rates stay with your card provider.
Path Payments, with cards taken on the POS itself, is coming soon.
I have forgotten my password
Choose Sign in, then “Forgot password”. We email you a link to set a new one.
How do I cancel?
Email support@pathpos.com. You can cancel any time. Before you go, you can export your products and customers from the back office.